FAQ and Policy

All the DEETS!!! aka details

 

Want to register for a class?

Pop over to the calendar page to see what’s available. Decide which class or workshop ya want to take. Call The Rusty Rooster at 502-349-9299 and tell the awesome gal on the phone which class and date ya want to register for. She’s gonna ask for your phone number and name and then your credit card info. She will also share the cancellation info with ya! When registering over the phone there is .03% processing fee but no tax!

 

What’s the age requirement?

The Raven’s Palette adores littles. UNFORTUNATELY, at this time we are unable to do children’s classes. The Raven’s Palette is a BYOB- Bring Your Own Beverage art studio which means all participants must be 21 or older. 

 

Private parties??

Absolutely!! Holiday parties, wedding showers, birthday… we can paint it all! We can accommodate 12-15 party painters! Price is dependent upon art work chosen and size of canvas. We can also create a custom art piece just for your event! Please call 740-517-5002 to discuss your next party!

 

What should I bring?

Your awesome smile!! And snacks!! And something to drink.. And yay!!! Let’s Paint!

***food and beverage is not sold or provided by The Raven’s Palette

 

 Drop-ins okay??

Nope. Terribly sorry. We cannot accommodate walk-in participants at this time. We are unable to accept guests without previous registration. Registration is handled through The Rusty Rooster during store hours. Please call 502-349-9299 to register for a class or workshop. You can find their store hours here.

 

Hey, what about a refund?

Sorry, all sales are final. Ya know, kinda like a concert? The Raven’s Palette is an entertainment venue. We sling paint instead of music. The cancellation policy is based on class start times. NO REFUNDS will be issued for reservations. HOWEVER, if you give notice of cancellation within 48 hours of the class, your payment will be turned into a studio credit. This credit may only be used for a class of equal or lesser value within the following 30 days after cancelling original class. Please call The Rusty Rooster during shop hours to cancel class.

If you do not give 48 hours notice or you do not show up for your registered class you forfeit your registration payment. If The Raven’s Palette cancels a class or workshop you will be given studio credit for a class of equal or lesser value within the following 60 days.

 

How do I reschedule a class?

If you’ve had to cancel your class or workshop and gave 48 hours notice you can reschedule! Super easy!! Pick out the class you want to reschedule for that happens within 30 days of the one you originally registered for. Make sure it’s at least 48 hours prior to the class. Call 502-349-9299 and let them know which class you want!

 

More questions??

Woohoo!! Questions are awesome!! Pop over to the Facebook page and message your questions! Or email us at ravenspalette@gmail.com